Just look at this pictures from their Adelaide store. God! I wish I knew this store existed when I wet to Adelaide, what a pity!!!
Sunday, June 5, 2011
AESOP
Just look at this pictures from their Adelaide store. God! I wish I knew this store existed when I wet to Adelaide, what a pity!!!
Saturday, June 4, 2011
Friday, June 3, 2011
Saturday, May 28, 2011
TAKEN FOR A FOOL
Just like I read on the book "Why we buy" Men are from Home Depot, Women are from Bloomingdale’s. It is completely true, that is why I felt the need to write about how men shop. They are very important consumers that could easily spend more money than any women if it wasn't a fuzz to find exactly what you need in a department store. There are studies that show that 65% of male shoppers who tried something on bought it, as opposed to 25% of female shoppers.
"Guys are genetically disposed to be hunters, so they walk to the woods and are unsuccessful unless they can kill something reasonably quickly and drag it back home and through the mudroom". - Paco Underhill
A store that I could say that nailed it is UNIQLO in Tokyo, Japan. The designer, Gwenael Nicolas not only created a very inviting space, but he redefined the code of retail.
Tuesday, May 24, 2011
Caring is creepy
We all now how customer service is the number one priority in successful businesses, caring is crucial. I’ve had retail experience in the past, and my managers have always been very concern about it. However, one thing I noticed at the last place I worked was that they didn’t have any resting areas, during busy days we would even have people sitting on the floor, for me this was unacceptable. How can you have your customers sitting on the floor? Then I asked one of the managers, and the thing was that they didn’t wanted customers sitting, they wanted them shopping. Having a chair or any other kind of sitting area for customers says we care for them.
Another thing I’ve noticed is how couples love to go shopping together, but most of the time store have a no boys in the fitting rooms policy. Therefore, I would have tons of boyfriends standing outside of the fitting rooms, desperate to have their girlfriends come out. So it really got me thinking, why not have a special lounge designed for them, everyone would be much comfortable and hence, would shop more.
Just like REED SPACE, designed by upsetters architects who took the meaning of seating areas to a whole different level.














